terms — softly binding

by visiting or shopping with gently said, you agree to the terms below — softly, but clearly.

our pieces

each item is made to order. this means small variations may occur — and that your order is final once placed.

payment

all prices are shown in your selected currency. payment is securely processed via Shopify and Stripe. we never see or store your full card info.

shipping & delivery

we begin making your piece once the order is confirmed. production takes 2–5 business days. shipping times depend on location.

returns

because everything is made just for you, we don’t offer returns or exchanges unless the item arrives damaged or incorrect. if something’s wrong, reach out within 7 days of delivery.

cancellations

orders are processed swiftly. changes or cancellations may not be possible once production starts. please double-check gently before confirming.

accuracy

we aim to describe and photograph our products as clearly as possible. colors may vary slightly due to screen settings or lighting.

privacy

your data is handled with care. view our privacy policy for details.

intellectual property

all designs, texts, and visuals on gentlysaid.com are owned by us. please don’t use them without permission.

contact

questions? softly write us at info@gentlysaid.com

thank you for being here — and for choosing quiet, intentional design.